Contact

Contact Us

Questions about sizing, an order, shipping or returns? We're happy to help.

If you have any questions about your KNEVIAX knee support strap, your order, shipping, returns, or our store policies, our customer support team is here to help.

Contact Information

Email: contact@kneviax.com

Phone: +1 815-715-6542

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time, ET)

We aim to respond to all inquiries within 24 business hours.

Business Address

KNEVIAX — Operated by Hadou Marketing, LLC

651 North Broad Street, Number 523

Middletown, DE 19709

United States

For returns or exchanges, please contact our support team before sending any items. Our team will provide the appropriate return instructions.

We're Here to Help

Whether you need assistance with product information, sizing, order tracking, or a return request, feel free to reach out. We're happy to assist you.

Send us a message

Fill in the form and our team will reply by email, usually within 24 business hours.

Support hoursMonday – Friday, 9:00 AM – 5:00 PM (ET)
About an order?Include your order number so we can help faster.